NCBA Loop App 2020: Everything You Need to Know

Ever wondered where your money goes? NCBA Loop app saves you the hassle of trying to reconcile your receipts every month.

Analyse your income and spending and know where you stand financially, so you’re always one step ahead. It takes you up a notch to compare yourself against your peers so you can challenge yourself to do better.

The NCBA loop app also enables you to get term loans and overdrafts without seeing or talking to anyone. NCBA loop app will help you Channel your income and transactions consistently through Loop and let your data make the decision.

What is NCBA Loop?

NCBA loop is a new service by NCBA bank which is meant to eliminate the need for customers to visit physical bank branches as all the core banking services would be provided through the app.

According to NCBA, this app was meant to capture millennials and mentor them through providing expert tools on the app that help young people to manage their credits.

While the service was meant to eliminate the need for customers to visit physical bank branches, the most annoying aspect of the service, is the registration process. Once you download the app, you will be required to register for the Loop account, which involves filling several forms on your device.

The information required is also not that necessary, but NCBA thought that you shouldn’t get an account if you cannot give them details of how much you earn monthly, where you work (the address) and even where you live. As if that was not enough, filling the forms is just a tip of the iceberg.

You have to walk into a bank and spend some time to get your biometrics and picture taken and collect your MasterCard-powered NCBA Loop Debit Card.
What is good about NCBA Loop?

The best thing about the NCBA Loop and the core of the service is the app itself. Admittedly, the app is beautifully designed and well thought out.

Once you launch the app, you’re met with a dashboard that shows you an analysis of your income versus your spending and an “Ok to spend” tab that shows you how much money you have to play around with.

Majority of the young people in the country do several transactions via their phones. As such, NCBA Loop App enables its users to; Send money at any time, Pay utility bills conveniently at any time anywhere, Borrow loans, manage your finances, Invest money, Invite friends to join the love loop, create financial goals. NCBA like to call this app the Love loop for reasons well known to them.

How do I get started with the NCBA Loop app?

You can download the app from Google Play or Apple Store for iOS users. Downloading the app is just the first step to being an NCBA looper. You will have to register the account and load it with money.

How do I load Loop Via M-Pesa?

To load money to the loop account, Loopers can use the following methods:

1. NCBA Loop Mpesa Pay Bill 714777
2. Go to your M-Pesa menu
3. Select Pay Bill
4. Enter business number 71477
5. Enter your NCBA Loop account number or your mobile phone number. (the one you used to register your Loop account with)
6. Complete transaction.

Can I transfer from Loop to Loop?


Loop to Loop transfer is like peer to peer money transfer where you can send money to another looper via the app. Here is how you do it:

1. Log in to your NCBA Loop account
2. Click on the Menu Icon on the left side of the app
3. Select the send money option
4. Select send money to mobile, then send via Loop
5. Fill in the recipients’ details, amount to send
6. Click send

Can I load loop through Wire Transfer from another bank?

Yes, Loop is your modern bank account. There is an account number on your Loop Card.

This option allows you to make an electronic funds transfer or a real-time gross settlement to your CBA Loop account from your bank account.

(Option for NCBA account holders)Log in to your NCBA Bank account using the NCBA Internet Banking platform. Select ‘Send to Loop’ from the listed money transfer options.

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Brian is a founding writer at Urban Kenyans. His work is focused on how to improve the digital literacy of Kenyans online. He has been able to do so with his mastery of Kenya and the English Language.

5 thoughts on “NCBA Loop App 2020: Everything You Need to Know”

  1. i have downloaded the app and after log in there is no any progress, what shall i do in order to withdraw an amount of money i was sent their.

  2. I downloaded this app but in the process of registration it says my Email not found. What should I do to proceed with the registration

  3. I traveled to Uganda recently and no any transactions are going on through he loop account debit or credit it has refused to even pay off my investment yet the date is due already what could be the challenge?


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