ZUKU payment can be made through either Mobile money or through the bank and online via ZUKU website. ZUKU was established under Wananchi Group with the aim of making home entertainment and communication services accessible to a rapidly growing African middle class.
Wananchi Group is a leading business which provides affordable entertainment and connectivity for several countries across Sub-Saharan Africa.
In addition to phone and internet connection through Zuku fiber, Zuku Satellite provides digital TV content for millions of Kenyan households. See more details on the ZUKU website
ZUKU Payments – How to pay Zuku via Mpesa Paybill
Payments for ZUKU subscription through Mpesa Paybill numbers (Mpesa charges apply)
Here is a list of Zuku Payment paybill numbers
- Mpesa payments use business number 320320 for TV and Internet service
- Mpesa payments use business number 320321 for Phone Airtime
- Airtel Money payments use Nickname ZUKUCATV for TV and Internet service
- Airtel Money payments use Nickname ZUKUVOICE for Phone Airtime
Related: How to Check Your KPLC Bill Online.
For support queries
Email: support@zukufiber.co.ke or call;
Landline:020-5205205
Safaricom: 0719028200
Airtel: 0732132200.
Zuku Payment for Fiber
Steps:
- Access the Mpesa menu on your phone
- Select Paybill and enter business number 320320
- Enter your ZUKU account number
- proceed to complete your payment
- You will receive an SMS confirming the payments. It takes about 10 mins for your payment to appear in your ZUKU account.
To pay via Airtel Money
- Go to Airtel money option on your phone and select make payments option.
- Select Paybill followed by the “OTHER” option
- Enter the business name as ZUKUCATV
- Follow the system prompts to complete your payment
- For Reference enter your ZUKU account number.
- You will receive an SMS and an email confirming the payments
- Payment will reflect on your Zuku account within 15 minutes
ZUKU Payment for Fiber Phone Airtime
Steps
- On your Mpesa menu, select Paybill option and enter business number 320321
- Enter your ZUKU account number under “Account number option
- Follow the system prompts to complete your payment
- You will receive an SMS confirming the payments. Payments take 2hrs on your ZUKU account
ZUKU Paybill number for Satellite TV
Steps
- Access the Mpesa menu on your phone
- Select Paybill and enter business number220220
- Enter your ZUKU account number
- proceed to complete your payment
- You will receive an SMS confirming the payments. It takes about 15 mins for your payment to appear in your ZUKU account.
Zuku Paybill Number Customer Care Contacts
For Zuku Satellite TV
Landline – 020 520 0025/020 3610 000
Mobile – +254 703 010 000
customercare@zukutv.co.ke
Zuku Fiber
Landline – 020 5205 205
Mobile : 0732132200 / 0719028200
support@zukufiber.co.ke
Zulu my account number is 605646 . I had upgraded to classic but now because of financial difficultirs I have paid to watch Zulu smart pack so I paid SHS 500
David Steve ongom
Ave send cash ( Ksh.440/- ) on account Number 137407 instead of 317407 please help.