How To Check If Your Driving Licence Is Ready For Collection In Kenya?

Updated on April 26, 2024: Added a variety of convenient methods for checking the status of your driving licence, including SMS verification, direct contact with NTSA, visiting NTSA offices, and guidance on collecting interim licence, ensuring a comprehensive guide for drivers seeking information on their licence status.

With the advent of internet connectivity, the government of Kenya has revolutionized its service delivery. Gone are the days of enduring long queues for services; now, all it takes is a few clicks to access information. Today, we’ll explore how you can easily check if your driving license is ready for collection from the comfort of your home.

A driving license is the legal authorization to operate all types of vehicles in Kenya, issued by the National Transport and Safety Authority (NTSA). Obtaining this license requires completion of a certified driving school program and passing a driving test. Driving without a valid license is punishable by law in Kenya.

If you’re wondering how to check if your driving licence is ready for collection in 2024, here are the steps to follow:

NTSA Driving Licence Checker

  1. Visit the National Transport and Safety Authority (NTSA) website
  2. Look for the driving licence checker tool or section
  3. Enter your details, such as your ID number or licence reference number
  4. Submit the information to check the status of your driving licence.

Using KRA RTD Checker

  1. Access the Kenya Revenue Authority (KRA) website
  2. On the far right corner, select, online services button and click on it
  3. You will be redirected to another page. Please select ‘case status checker.’
  4. A dialogue box will appear saying that you are being redirected to an external page, click Ok
  5. You will be redirected to Itax page
  6. Input type of case, which is registration and reference number as well as the date
  7. Then click on Submit, and you will be able to get a response on whether the driving License it is ready or not

Using The NTSA App

  1. Download the NTSA app from the Google Play Store for Android users or the App Store for iPhone users
  2. Install the app on your device
  3. Log in to the app using your credentials
  4. Navigate to the section for checking the status of your driving licence
  5. Follow the prompts to view whether your driving licence is ready for collection.

Using The TIMS Website

Here is how to go about doing this:

  1. Go to this page
  2. Select TIMS – it’s on the far right corner
  3. A new page will open
  4. Here, select register. You can either register as an individual, dealer, agent, financial institution, company, driving school.
  5. Select whether you are a citizen or not and then Input your ID number and click on Verify
  6. After completing the registration, log, to access your account
  7. Here, you are able to check the status of your driving licence as well as reapply for a new one.

Using SMS

  1. Open your phone’s messaging app
  2. Create a new SMS and send your National ID Number to 22846
  3. You’ll receive a response confirming whether your driving licence is ready for collection or not.

Within minutes, NTSA will respond with a confirmation message indicating whether your licence is ready for collection or not. This method provides a simple and efficient way to stay updated on your licence status. You can repeat the process anytime to check for updates. 

The image below gives details on how to go about doing this:

Contact NTSA Directly

  • Reach out to NTSA through their contact details.
  • Provide your information and inquire about the status of your driving licence.

Visit NTSA Offices

  • Visit the NTSA office where you submitted your application.
  • Speak with the representatives to check if your driving licence is ready for collection.

Interim Driving Licence

If you have applied for an interim driving licence, check its status through the same methods mentioned above.

Remember, you can drive using your Interim Driving Licence until you receive your original DL, and you won’t face any legal issues. If you haven’t obtained your Interim Driving Licence yet, you can apply for it. It allows you to drive independently while waiting for your permanent licence.

Other Functions Of NTSA Driving License Checker

The NTSA Driving Licence Checker offers several other functions apart from checking the status of your driving licence. These include:

  • Report road accidents
  • Check the status of their driving license
  • Road service and licensing status check
  • Status of Sacco license
  • State of PSV licensing
  • Vehicle night travel license status
  • Verily the application process
  • Inspection status of the motor vehicle.

Frequently Asked Questions (FAQs) – Driving Licence Status

Can Someone Else Collect My Driving Licence On My Behalf?

Yes, someone else may pick up your driver’s licence in your place, but they’ll need to have a copy of your ID or passport and a signed letter of authority. Furthermore, be certain that the authorized person has their own identity on hand in case of verification.

Is There A Specific Timeframe For The Collection Of Driving Licence?

Yes, there’s usually a timeframe for collecting your driving licence once it’s ready. This timeframe is provided during the application process or can be checked online. It’s important to collect your licence within this timeframe to avoid complications.

What Documents Do I Need For Collecting My Driving Licence?

You normally need to provide your original identification document (passport or ID) for verification when applying for a driver’s licence in Kenya. A copy of your identity document and an authorization letter signed by you are also required if someone else is picking up the licence on your behalf. Make sure the authorized person has their own identity on them in case it needs to be verified.

How Do I Report Road Accidents Using The NTSA App?

You can report road accidents using the NTSA app by navigating to the reporting section and providing relevant details about the accident. This helps in documenting incidents for regulatory and safety purposes.

Can I Verify The Licensing Status Of Public Service Vehicles (Psvs) Using The NTSA App?

Yes, you can use the NTSA app to verify the licensing status of PSVs, ensuring they are legally authorized to operate and comply with safety regulations.

Is It Possible To Track The Progress Of My Driving Licence Application Using The NTSA App?

Yes, you can track the progress of your driving licence application through the NTSA app, keeping you updated on any changes or requirements in the process.

What Should I Do If My Driving Licence Is Not Ready For Collection Within The Specified Timeframe?

If your driving licence is not ready for collection within the specified timeframe, you should contact NTSA directly or visit their offices to inquire about the status and resolve any issues promptly.


Do not be duped into getting a fake license, and please use these simple methods explained above to help you resolve your issues with NTSA online. The methods above save you time, money and enable you to keep in milking the cash from your hassle.

Share on:

Mary is one of the leading writers on Urban Kenyans. She is knowledgable on matters Kenya and has been able to educate many Kenyans on this platform.

22 thoughts on “How To Check If Your Driving Licence Is Ready For Collection In Kenya?”

  1. I completed my course February and I have been applying and I haven’t succeeded since then.What can be the problem?

  2. What will I do to get my DL since 5march2020 after paying 3050 and photo, fingerprint was taken assist me please


Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.