Mpesa Charges 2020: Safaricom Mpesa Rates & Tariffs

Read on to find the updated Mpesa charges in 2020. Mpesa Rates depend upon the amount you withdraw.

Here are the new Mpesa charges for the different scenarios:

Mpesa withdrawal charges

Minimum KshMaximum KshM-PESA Charges Ksh

The above table is for Mpesa Withdrawal charges in 2020.

Mpesa rates to transfer to unregistered users

Minimum KshMaximum KshM-PESA Charges

Mpesa charges for sending money to Mpesa users

Minimum KshMaximum KshM-PESA Charges

Mpesa transactions rates: ATM withdrawal

Minimum KshMaximum KshM-PESA Charges


New M-Pesa charges

Mpesa Charges
Image Source: Nairobi News

Safaricom implemented the new Mpesa rates after the Kenyan government proposed a 2% increase in the excise duty charged on service providers. This increase forced Safaricom to adjust upwards the amount they charge you to transact Mpesa.

The following are the Mpesa charges for sending money that was updated in 2018 by Safaricom LLC.

You may also like: Mpesa short term pay bill: How to open an account to raise funds


  • The maximum Account Balance one can maintain Ksh 100,000
  • The maximum Daily Transaction Value is Ksh 140,000. Maximum per transaction is KSHs.70,000
  • No withdrawal for Ksh 50 at a Mpesa agent or ATM outlet
  • Your Safaricom line and Mpesa account must be active to transact
  • No direct deposits are allowed into other Mpesa customer’s accounts.
  • You earn Bonga points when transacting on Mpesa.

You can use the M-Pesa menu on your phone for services like:

  • Buying airtime for yourself or someone else
  • Paying Bills and services through the Lipa Na Mpesa Menu
  • Buy Goods and Services and so many other things

Mpesa charges in 2020

To register or transact at any Mpesa Agent outlet, you will be required to produce your National ID, Passport, Military ID, Diplomatic ID or Alien ID/Foreigner Certificate for identification purposes.

Read also: How to Fuliza Mpesa

Lipa Na Mpesa Charges

Lipa Na Mpesa is a service that allows you to buy and pay for goods and services quickly through the Mpesa menu on your phone and also to Pay Bills like Electricity, water, Rent, Parking, NHIF, Insurance, etc

Read also: How to get Monthly Mpesa statements on your email

To use Lipa Na Mpesa when buying goods, go to the Mpesa Menu, select Lipa Na Mpesa and choose to Buy Goods and services, then enter the Till Number provided by the MerchantMerchant then follow following prompts to complete the transactions.

Charges for Buy Good and Services

For the customer buying goods, the service is free; however, for the MerchantMerchant, a small fee of 1% of the transaction value is charged on every transaction. This charged value is recovered by Safaricom when the Merchant moves his collections from the Till. You should receive confirmation messages from Mpesa. For Paying Bills Select PayBill, enter pay bill number, account, and amount.

This is a cash collection service that allows organizations to collect money regularly from your customers through Mpesa

Lipa Na Mpesa charges differ from standard Mpesa fees and other transaction charges. You can use the service to pay between 50 shillings and Ksh 70,000. To check for Lipa Na Mpesa charges:

  • Dial *234# on your phone
  • Select option 2, “My Mpesa Information.”
  • Choose option two again, “Tariff Query.”
  • Select Option 5 “Lipa Na Mpesa”
  • Enter Paybill Number or Merchant Till Number
  • Enter the amount charged by the business

You will receive an SMS notification for the cost of the transaction for that amount to that Pay bill number. Note that, for Lipa Na Mpesa Charges, You need the business Playbill number/ Merchant Till number to find the corresponding Lipa Na Mpesa charges.

When shopping online, select Lipa Na Mpesa mode of payment from the available methods, follow the steps provided to complete to transaction.

Related: How to start the 52 Week Challenge by M-Shwari.

You only need your Bonga PIN to validate payments using Lipa Na Mpesa online, secure Bonga Points transfer, and purchase of Data Bundles via Mpesa.

To get your Bonga point PIN,

For Prepaid customers, dial *126*5# and provide relevant information
For PostPaid, customers call line 200 for assistance. If you need to change your Bonga PIN, Dial *126*5#, and use the options offered. Contact Safaricom for a fast response.

Revised Lipa Na M-Pesa charges (2020)

Recently, Safaricom reviewed the Lipa Na M-Pesa charges by reducing them from 1% of the total amount sent to 0.5% of the total amount emitted. Having cut the costs by half is a symbol of social responsibility that Safaricom has exemplified. It is not like they do not enjoy the profits. But sympathizing with the stakeholders is one virtue that cannot be taken for granted.

However, the charges will not apply for Petrol Station pay bills and gaming merchants. For payments above Ksh 40,000, there will be a flat fee of Ksh 200. However, transactions below 200/= will not be charged. Presently, Mpesa has over 24milllion customers across the country, 114000 M-Pesa Agents, and 54,000 merchants, which is a reasonable threshold that is growing by the day.

Need a loan to your M-Pesa. Check out the HF Whizz app. You can also get a loan to Mpesa through Tala or Branch.

Get in Touch


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