Updated on April 19, 2024 – Startimes Kenya has announced price changes for their packages, effective immediately.
StarTimes is among the leading pay-TV service providers in Kenya, offering a wide range of affordable packages with diverse channel options.
StarTimes Kenya provides both Pay and Free to Air (FTA) set-top boxes to its customers.
The Free to Air set-top boxes do not accrue monthly subscription charges. Subscribers are only to pay once after which they can access all local TV and radio stations.
The FTA which comes with Pang and Signet channels which can be streamed from the StarTimes Kenya mobile app which also provides options where the subscriber can upgrade to Pay Tv.
The Pay-TV service bouquet is automatic once your set-top box is installed but, it can also be converted into FTA at a fee.
StarTimes Packages & Prices
Startimes Kenya local channels or call them StarTimes Kenya bouquets are divided into two categories:
- The Antenna
- The Dish
The Digital terrestrial technology bouquet operates under a terrestrial (Aerial) platform while DTH runs on a satellite platform. Check the table below for prices and bouquets.
StarTimes Kenya also has the HD Combo decoder which can receive DTH and DDT signals. The decoder retails at the cost of Ksh 1,999 and comes with a free one-month DTH Super Bouquet and one-month DTH Unique Bouquet.
DTH Bouquets, Channels And Prices
Bouquet | Monthly Subscription Fee | Number Of Channels |
Nova | Ksh. 549 | 42 Channels |
Smart | Ksh. 1,119 | 49 Channels |
Chinese | Ksh. 2,300 | 24 Channels |
Super | Ksh. 1,799 | 26 Channels |
DDT Packages, Channels And Prices
StarTimes Bouquet | Monthly Subscription Fee | Number Of Channels |
Classic | Ksh. 1,149 | 75+ Channels |
Basic | Ksh. 749 | 56+ Channels |
Nyota | Ksh. 329 | 35+ Channels |
StarTimes Channel List
Each StarTimes package comes with a unique set of channels catering to different interests.
Here’s an overview of some popular channels available on StarTimes Kenya:
- Entertainment Channels:
- Africa Magic
- Ebru TV
- Maisha Magic East
- Zee World
- Star Plus
- Sports Channels:
- ESPN
- SuperSport Blitz
- Fox Sports
- Eurosport
- NBA TV
- Movie Channels:
- AMC Movies
- TNT Africa
- Star Movies
- Fox Movies
- African Movie Channel
- Kids’ Channels:
- JimJam
- Baby TV
- Nickelodeon
- Cartoon Network
- Disney Junior
- Documentary Channels:
- National Geographic
- History Channel
- Discovery Channel
- Animal Planet
- BBC Earth
StarTimes Kenya Payment Methods
It is easy and relatively fast to pay for your StarTimes Kenya subscription via Mpesa, StarTimes Pay bill number.
Other payment Platforms are shown below:
- Orange Money – Business Number: 585858
- MTN Mobile Money
- Through Airtel Money – Business name: Startimes
- iPay and various banks.
- Coop Bank MCash
- Equity Bank EZZAY 247
Related: Pay for Startimes Tv Subscription Via M-Pesa
StarTimes Pay Bill Number
- Access the Mpesa Menu option on your phone.
- Select Pay bill option and enter the Pay bill number 585858 as Business Number
- Use your StarTimes Smart Card Number as the Account Number
- Follow the Mpesa user prompt to complete your Payment.
How to Use MPESA to Pay for StarTimes Kenya Channels and Packages
To make a payment to StarTimes via MPesa paybill, follow these steps:
- Navigate to the MPesa menu and choose “Lipa na Mpesa.”
- Select “Pay bill” and enter the StarTimes business number: 585858.
- Input your StarTimes Smart Card number as the Account number.
- Enter the amount corresponding to the package you wish to pay for.
- Provide your MPesa pin and confirm the transaction.
After completing these steps, you will receive text messages from both MPesa and StarTimes confirming the transaction.
Customer Support
FAQs
How much do StarTimes packages cost in Kenya?
Prices for StarTimes packages in Kenya are subject to change but typically range from Ksh 749 for the Basic Package to Ksh 1,799 for the Super Package.
How do I change my Startimes Kenya Packages?
Here is how to change StarTimes bouquet:
- Dial *858# on your Safaricom or Airtel line.
- Select option 4, which is “Change package.”
- Choose the type of decoder you have.
- Select your preferred bouquet.
- Enter your Smart Card Number (input the first 11 digits) and send.
What is the price of the StarTimes dishes, antennae, and decoders?
These are the costs for different combos:
- For a DTH decoder, dish, accessories, and a 1-month Super bouquet subscription, the total is ₦13,200.
- If you opt for a DTH decoder, dish, accessories, and a 1-month Smart bouquet subscription, it will be ₦11,200.
- For a DTT decoder, antenna, and a 1-month Classic bouquet subscription, the total comes to ₦9,400.
- Lastly, if you choose a DTT decoder with a 1-month Classic bouquet subscription, it will cost ₦7,600.
Where can I find more information about StarTimes packages, channels, and prices in Kenya?
You can visit the official StarTimes website or contact their customer care team for the latest information on packages, channels, and prices in Kenya.
Where to buy StarTimes HD decoder?
StarTime Kenya decoder can be purchased from any of the local StarTimes dealers countrywide. Click here to view your StarTimes Kenya Favorite Channels and programs. We will update you on StarTimes decoder price in a future post.
Are there any special offers or promotions available for StarTimes packages in Kenya?
StarTimes occasionally runs promotions or offers special discounts on packages. Check their website or contact customer support for current offers.
What payment methods are accepted for StarTimes subscriptions in Kenya?
StarTimes subscriptions in Kenya can be paid using various methods, including MPesa, bank transfers, and debit/credit cards.
Is StarTimes available in other countries besides Kenya?
Yes, StarTimes is available in multiple countries across Africa, including Nigeria, Tanzania, Uganda, Rwanda, South Africa, and many others.
Have nyota but it doesn’t have Kiswahili and the promotion that you say to pay 150 kes for update 5.1.2 for 38 days have payed but it’s not updated,why?
Am in kakamega l need a star times decorder
sms me issachardamrah2015@gmail.com
or call 0714013883
My decoder can’t update channels why?
Please give the list of channels in each package for one to make the right decision on which package.
What’s just happened, I paid for Boots banquet 260.but watching only 4days it’s again saying I have to pay, y not one month ??
Comment:Have paid 260 earlier but no offer for basic channels anymore
Comment:Am Kiplangat KISHERO in Mt Elgon,do you have any offers to your clients of Nyota bouquet?
May you change my bouquet to 65chanel
what should i do to move to the next bouquet
So it means i cant change my DTH to nyota bouquet
Why have you removed DW TV from my bouquet yet I have been enjoying it for a long time? Kwa nini? Account number 02139335291.
Can I pay for classic for one day?
How much is nyota bouquet weekly?
Comment:I paid Ksh599 on may 20th today June 1st my bouquet is off. does it mean my full month is over after 11 days. 01801623038.
Comment:Again you should not command one on what to watch.if I choose Basic why insist I watch another ? give me what I av paid for??
my money says what bouquet …please
Can I watch startime channels without the decoder,my TV is Samsung and has stv channels but they have no pictures?
I usually pay ksh 899 every month for smart bouquet but for the second month now all the local Kenyan channels and some other African channels have been removed and new ones introduced and I cant even access them…I cant watch local news yet I pay for them.startimes is becoming boring…decoder number 02139333136
Comment:startimes you thieves you are telling nyota is one month and once you paid it’s only 3days I hate you with passion
Comment:rubbish like my English…got a new decoder kujieni yenu
Please downgrade my startimes bouquet from classic to basic account number 02133685204
Thanks for your service.
I’m waiting for your updates please.!
Comment: these startime is becaming boring noeadays
Hi, am Martin
My decoder was free to air apparently it’s showing to recharge again, y all this
Bouquet was free to air now, it has refused to show channels…. Y all this
I am Jane,why disconnect free to air during this hard moments?disappointed customer.
Comment:Why sudden increase of classic from 750 to 1000..Its too much oooh!!!
My sister pad for 35 channels yet giant stations like CITIZEN, NTV , NATION are not there showing. Please assist.
Comment:i want to pay and want the channels for sports all in my package
Comment: I want to pay and want all sports channels
Startimes so dissapointing usually KBC is always free however during AFCON they lied to us.
Please why don’t you give us the channel that shows EPL??? its starting on 4th.and I want to be watching myself in my house.
please check to my account ,i don’t get any channel
I just paid but I can’t access, have u activated
My startimes decoder fell down and got destroyed. How can I replace it without changing my account number or IUC number
I need to know the daily charges for classic bouquet
I have paid 599 and no change in channels I thought it’s automatic cause am new plz assist.
My name is Jennifer and my account is 02128306483.From 1/9/19, am not able to access channels except for stv and pang..I cannot watch Inooro, Kameme, Switch, KTN news and many others. What is happening? Have you switched them off? Why is the decoder not updating channels? I have been your faithful customer for long but you are frustrating. Pls respond. Am on Nyota and paid for 1 month.
Thank you for your quick response. The channels are back.
I paid for Nyota bouqet on 28/8/2019 get I cannot access anything. It indicates recharge first. Account no. 0212009416. Please help.
I paid for Nyota bouqet on 28/8/2019 get I cannot access anything. It indicates recharge first. Account no. 02102009416. Please help.
Sorry for the typo. Account number 02102009416. Nyota bouqet.
Thanks for your speed, that was fast, but I still cannot access Al jazeera and Realtime. I would really appreciate if you update them.
Comment: After two weeks my subscription is over yet i paid for one month please check 02128153661
Hi,,I have just recharged my startimes decoder and I cannot access any of the channels since yesterday,,, plz help me on that!!my account number 01801633861
Hi,,I have just recharged my startimes decoder and I cannot access any of the channels since yesterday,,, plz help me on that!!my account number 01801633861,,,paid for the Nyota and paid for a month,,,
Hi, 300 was paid on 12/8/2019 for account number 02102227569 which was full month but the same was discontinued. Why?
Comment:Am Richard and I have just paid for the Nyota bouquet account 01801512097 but channels are not updating.kindly assist
Hi,how can I pay for startimes channels i use tv and I don’t have decoder
Paid 300 sh on 16/6/2020 for account no 01713215023 but channels are not updating,
Plz help paid 300 on 16/6/2020 but the channels are not updating account no 01713215023
Had your issue been solved?
startimes always makes me happy
I subscribed for monthly basic bouquet, at 599, and all uou give me is super bouquet for a week…what happens with the extra cash you charged me!
How much do i pay in classic bouquet weekly?
I paid 449 bt I watched for one week why?
Customer for the last 4 years…. paid for nyota when it was 149 per month. Now 259 you keep increasing the charges. In total I have paid 10,000 plus 1600 for the decoder.
On 12th June 2020 I paid 259/-but was denied viewership with explaination that I did not pay the full 299. Disconnection was done on 29th June. 40/- denied me 2 weeks of viewership.
If weekly is 100/ which does not tally with 299 per month, then I should have had at least 3 weeks to view.
You are only concerned when I do not pay but you do not respond to complaints sufficiently.
I feel let down, what are my options?
All free to air channels you have disconnected.
The last two months you denied me access days before due date.( you talk of 5% discount when you pay in full)
After using your decoder for almost 4 years length of time this is what I get?
account 02128254606
The signal has been very week and unstable.
wanjiku
Hi, my startimes was free to air but has been disconeted but even if i pay, i cant access any chanel, all i see is no signal, i even bought a new antena but all in vain
Account number is 02102121613 kindly assist
Comment:am on nyota package bt all channels do not view indicates not recharged i dont know whats the problem. accnt no. 02024216782
Hi, i have a free to air decorder, if i make payments to receive more channels will it automatically view or what do i have to do.
Comment:why is it that there is no radio channels on my decorder i am bored and i cant listen to radio anymore and i pay you do something on this or ill move to another company
Just bought a star times and was told that once you purchase it the unique bouquet will be opened for one month, unfortunately some channels I scrolled through returned a message of expired etc, how can I get the other bouquet with 100+ channels
This is a disappointment. I recharged on the 15th Sept but surprisingly a message saying that I need to recharge is glued at channel 150 kungfu. My account no is 01801620014 under the name of rashid Mwakihana. It’s NYOTA.
It has been long since I used decoder , can I still access it or is out of service 01801573229 kindly reply
My phone can’t change bouquet t hough I want to sswitc t it from nyota to classic .my number is 02128304057