The equity bank app commonly referred to as “The Eazzy Banking app” allows you to manage your account and do a number of online transactions from the comfort of your palm anywhere anytime.
The app is available for both Equity Bank customers and non-customers in Kenya, Rwanda, Uganda, Tanzania, and South Sudan.
The Eazzy Banking mobile app allows you to access all banking services that include sending money and paying for goods and services to paying bills and also the managing of your Eazzy loan and bank accounts. Let’s see what you can do with the app as indicated by the bank.
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Equity bank app: in-app review
Let’s just call it the pros for using this great app. But remember, anything that you do online is susceptible to privy eyes and con artists. So what does the app really do?
With the Eazzy Banking app, you can manage your bank account online by viewing all your accounts and you are also able to transfer funds to other networks and banks.
In addition to the above, you can send money, buy airtime, pay bills and pay for goods and services using Eazzy pay.
The app has an inbuilt feature that allows you to track the Nairobi Stock Exchange, view your stock portfolio if you’re into forex trading. Finally, on the stock exchange feature, you can view the currency exchange rates in real time and request for a preferential exchange rate.
Read also: List of Equity Bank Kenya Business loans
Lastly, the app allows you to check your account transactions in a graphical and intuitive way. Cool ha?
Equity bank app cons
With all of the above said, here is the sad truth. Well, this isn’t my experience exactly. But allow me to make one thing clear, the downside of this great app are based on the Google play store in app reviews made by disgruntled members of the public.
Here is a quick summary of some of the common pitfalls of the app;
- You have to register every time you use the app, this is quite pointless as it also considered a waste of time and precious bundles,
- On rare occations, transactions are done twice. This is rather painful and annoying considering the amount of time you’ll have to spend to reverse the transaction.
- Users with old android phones have reported problems with logins. This was after the bank made an upgrade to the previous app.
- since the last update, users have to fill a large number of forms requiring more details such as bank account, date of birth and email address among other things.
Summarily, the user interface of this app is rather amazing and is also easy to use. I hope the bank downgrade the current update to the old version which was rather user-friendly and intuitive to use.