Tala Loan App – Download, Application and Repayment in Kenya

Today I am going to show you how to get a loan on the Tala App easily. You will learn more about Tala loan app download process and how to install Tala loan app on your smartphone.

The app allows you to apply for an instant loan, to repay the loan and best of all to know your loan repayment schedule right from the start.

It is a true saviour to many Kenyans facing financial challenges.

Currently, the Tala loan is considered one of the best mobile loan app available on Google Playstore.

If you are looking for a quick loan, Tala loan should be your first option. I will show you the process to go about Tala app download and how you can get a loan directly to your mobile phone.

If this is your first loan, then let’s dive right in on what it is all about and get to know the steps you need to apply for the loan from Tala app.

What is Tala Loan App?

Tala loan app is a mobile lending app that provides access to credit to people living in Kenya, Mexico, Tanzania, Philippines, and India.

The app was formerly known as Mkopo Rahisi, and it belongs to a California-based finance company in Kenya that offers instant unsecured mobile loans to Kenyans.

The company was formerly known as Inventure, and as things stand, This is Kenya’s number one microfinance App that will allow you to apply for credit on your mobile phone.

How does Tala loan app work?

Once you download the Tala app and installed on your phone, then go through Tala loan application process. The Tala Loan App scans your SMS folder for Mpesa transaction history and your voice call pattern history to build a credit score.

They also use different data like your income level, your Mpesa usage, and your loan repayment history from other providers.

The app does not require any security, and the average credit is Ksh 10,000, but first-time applicants are given a minimum of Ksh 500 and have to build their creditworthiness over time. The loan increment eligibility depends on your repayment behaviour of previous loans.

Sometimes back, they used to offer a maximum of Ksh 50,000. Today, Tala app offers a minimum loan amount of Ksh 500 to first-time users and up to a maximum of Ksh 30,000 for subsequent users with good loan repayment history.

They have claimed that they don’t charge interest on loans instead take a service fee. This service fee depends on the loan repayment schedule you choose. The 1st one is a 30-day loan that attracts a 15% service fee, and The other option is a 21-day loan offer that attracts an 11% service fee.

Compared to Banks & other Microfinance lending institutions, Tala Loans do not require general security such as a Payslip, Title Deed, or Car Log Book. But it is essential to check your CRB status to know if you are blacklisted wrongly.

Tala Loan App download

Here is a step by step guide to for Tala loan app download. To download Tala Apk, All you need is a registered Mpesa line and a mobile phone.

It doesn’t matter if it is a smartphone or feature phone, whether you run android or Microsft enabled devices. You can get Tala Loans straight to your M-Pesa.

If you are on an iPhone (do iPhone people need loans) On a severe Note though, The Tala app for iPhone is not currently available.

Here is how to download the Tala loan app and to apply for credit:

Download for android mobile

To get The Tala app download for android mobile, all you need is access to the Google Play store.

Follow these instructions for Tala app download for android mobile loan app:

  • Scroll to the Google Play Store app on your Android phone.
  • Search for Tala (It has over 5 million downloads)
  • Click install (You better have WIFI or data bundles to download.
  • Wait for it to install Tala loan.

Please Note: You need a Safaricom line on the device with M-Pesa activated on that line.

How do I apply for a loan at Tala Online?

Here is how to get a loan from Tala in Kenya.

  1. You don’t need Tala loan app download APK.
  2. You also don’t need a tala loan application form online.
  3. Link the app to your active Facebook account to register as a customer.
  4. Provide further information to Tala such as your phone number and also by answering correctly the few personal questions provided on the tala application form online.
  5. Tala loan qualification is dependent on the feedback you give on these questions.
  6. Relax, play, or do something else while you wait for Tala to do their magic.
  7. Check back after a while to confirm whether you have qualified and to also view your available loan amount.

Tala App repayment

Tala loan repayment can be made in several ways, including:

  1. Through the app. All you need to do is open the app; it will display your current loan and ask you to make payment. This process will automatically open the M-Pesa Menu on your phone. You can copy-paste the values shown and make payment.
  2. Through Tala Pay bill number

Tala loan is also repaid directly through Mpesa Pay bill number 851900 and your registered Tala phone number as the account number.

How do I pay my Tala loan to another number?

  1. Access the Mpesa menu on your phone
  2. Select the Lipa Na Mpesa menu option followed by PayBill
  3. Enter Tala Paybill number 851900.
  4. Enter your phone number as the account number
  5. Follow Mpesa system prompt to complete your transaction (Mpesa charges apply)
  6. You should receive an SMS message from Inventure Mobile Kenya confirming your loan repayment.

Apart from the above method, you can use another person’s number to repay your loan as long as you use your registered Tala phone number as the account number.

Tala advantages

  1. Once you are qualified, the disbursement is fast hence making it reliable for emergency loans.
  2. Ample repayment period, even if your loan repayment date is overdue.
  3. Loan defaulters are given a grace period of 60 days before being blacklisted.
  4. Tala loan app provides scheduled loan notification of repayments to their customers.

Tala disadvantages

  1. High loan Interest rates compared to other free loan app operators.
  2. With Varying interest rates from one customer to another and credit limit, it is challenging to determine your loan interest rate.

Kindly remember that all non-performing loans of more than 90 days overdue are listed as a defaulter, as provided in section 18 of the Credit Reference Bureau Regulations ACT 2013.

How do I contact Tala Customer Care?

If something is not working, you should contact their customer care who is readily available to help you along the way. Here is how to contact Tala Customer Care for your queries.

  1. Through SMS – You can send an SMS to 21991.
  2. Contact them through Tala Mobile
  3. Email – send an email to hellokenya@talamobile.com
  4. Social Media – They are active on Social Media, just search for their name.

To learn more on how to contact Tala Customer Care, check this article on Tala Contacts.

We made a video of how to download and apply for a loan on Tala enjoy.

Share on:

Raf'ael is an influencer on matters Kenya and digital. Living in Nairobi Kenya, he likes coffee when it is cold.

152 thoughts on “Tala Loan App – Download, Application and Repayment in Kenya”

  1. I made a payment before my due date, then i applied for my loan renewal ,got approved but after one day they said there is a problem sending your loan…i tried to email, send messages but its been 4 days but still no response from Tala


  3. Hi good afternoon my cousin pay tala before due..but accidentally have a balance10 pesos then we pay in coins.ph.then respond already paid.then tala group txt her have a due 10…

  4. Hallow Tala, Thanks so much for your efforts in helping people during emergencies. I got a loan and paid it using a different phone number even before the due date. but I thank God after good communication with you it was cleared. Now the challenge is I wanted another loan but I can’t get through at all. So I don’t know if you are blocking me from getting another loan or what.

  5. I’m one of the client of Tala .I requested loan for but I’m not getting I don’t know what is the problem .The second loan

  6. Enter your comment here…my tala app has stopped unfortunately, I tried to appdate severally unsuccessfully,what would I do?

  7. Hi tala, i am so thankful that ive met tala loan on facebook, i got my first loan approved immediately… i hope you could approve my second loan this time…

  8. I repaid my loan on the 29th of August 2018. Surprisingly, it was been listed to be in arrears on 12th of September 2018 (see below)

    For a week now, you keep insisting that you have not listed me and when I request for the batch number you sent out to CRB you tell me to clear my loan first, which falls due on the 29th of October 2018 FYI. I have been printing CRB reports at a cost and every time your loan is the same – in arrears. Can someone urgently look into this please?

    Trade Sector: Fintech Sector
    Account Type: Mobile Banking Loan
    Repayment Terms: MONTHLY
    Days In Arrears:: 0 days
    Listed Amount : 0.00
    Principal Amount: KES 24,000.00
    Last Payment:29-Aug-2018
    Listing Date:12-Sep-2017
    Scheduled Payments:
    Balance Amount: KES 27,600.00
    Disputed? NO
    Account Status: ACTIVE
    Arrears Amount: KES 27,600.00
    Worst Arrear: 0 days

  9. My registration to Tala is always rejected on the basis that someone else used my handset to register for Tala,….how can I resolve this coz I dont want to buy another handset now.

  10. Hi kindly asisit me i want to pay tala loan but my device is out of order ihave a desk top computer but i cannot log in to tala from it

  11. I was ,once a panctual member,but my phone got stolen on abus,But when i re apply with another phone,i could nt be assisted.What can you advice me since iam in need of money?my number is 0722233831.

  12. its now a new still your not connected to me so i urged you pleace reviewed my request and send 34, 450/= to my m_pesa , my id no. 28394339, phone no. 0741652438

  13. helo Tala,i received my first loan via mpesa, the same loan i repaid on 4th January 2019 and tried to again accesss tala app for a second loan but the app on my phone is not opening up…im stuck and need another one. which way foward Tala?

  14. Dear TALA, I’ve never used your services before but as I try to create an account it responds that my ID is already used in another account. Kindly assist in this.

    Kenn Kimani

  15. I downloaded Tala application on my Microsoft phone but since I applied I have never received any response.I need your assistance please.It’s my first time application

  16. Dear tala,, i havent settled my paymnt due to some health reasons ..kndly gv me a grace period of 2 months i will settle it out

  17. Tala, I overpaid my loan by 150/ and since then, I’m trying to get a loan from you but can’t connect with you? What’s going on?

  18. Comment:i applied for a loan of kshs.10,000 and i was told to have 11%of what am borrowing in my account through an atm agent 555555,later my account not opened and had took shs.1000 from my account.kindly help

  19. Comment:I really love tala,since I always apply for a loan and no any difficulty I have got from them,I really rate them high,they are much different from other lender’s..bora ulipe pesa xao on time they are perfectly good

  20. Comment:help me I paid my 250 money to till no 668548 after seeing a notice that if you need a loan of 5000 register with 250 how do I get back my 250
    I need tala loan to boost my business please help me.

  21. I would like to borrow a tala loan of ksh 5000 to enable me expand my horticulture farming project. Thanks

  22. I made a payment yesterday before my due date but still being reflected in my account i need to apply for another loan please.

    regards cosmas account

  23. Comment:Hi I’m peter opondo I’ve paid my loan one day before due, and it has not reflected upto date and I need to borrow another loan, please assist.
    This is my payment text.
    NE45OFMJLJ Confirmed. Ksh6,900.00 sent to Tala Mobile for account 0708476890 on 4/5/19 at 12:12 PM New M-PESA balance is Ksh50.10. Transaction cost, Ksh85.00.

  24. I am Gilbert kosgei i need a loa of 10000 and i will retun in 6morths time my number is this 07252339370 ID NUMBER IS 31142087 Plz assist me

  25. My name is Bernard and i had applied for a loan and i would like to ask for the loan. i would like you to help me because i would like to pay for my rent and for my exam that is to to happen next week please.I would appreciate and and will pay my loan on time.

  26. Comment:I am call Beatrice chepkirui bett and I want apply loan for 20000 to use for extending my business. please kindly request

  27. Best and helpful Post, Hi Sir,I am your regular website viewer and just as your other articles attracts us ,your articles help us a lot.Thanks for publishing this article.


Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.