Zenka Loan App Download (2020 Update)

Zenka loan app is the latest Kenya’s microloan lending app developed by Zenka Kenya. The app currently offers personal loans which range from Ksh 500 to Ksh 20,000 on android smartphone and Ksh 500 to Ksh 10,000 via USSD.

The best thing about the Zenka loan app is that the first loan is interest-free. That is to say; if you borrow Ksh 500 for the first time, you will repay the same amount.

Isn’t this cool? In addition to that, you get to access and borrow a Zenka loan without using a smartphone.

So, we at UrbanKenyans have carefully reviewed the app, and we can say with much confidence that it is the best loan app next to Tala loan.

This conclusion comes after we checked the reviews on the Google Play store and customer feedback on their Facebook page.

Zenka Loan App Download

Zenka finance, allows you to borrow money quickly and instantly through their mobile loan app.

The borrowed amount is then delivered straight to your Mpesa account within a short time.

Zenka loan app works both on smartphones and ordinary phones via USSD by accessing your phone data such as phone type, SMS, call logs, airtime credit, among other things as shown in the picture below.

They use this information to calculate your loan limit. So next time you’re out shopping for a new phone, choose wisely, you never know 🙂

Zenka’s Black Friday Campaign

Update: Starting Monday 25th to Saturday 30th November (2019), Zenka Kenya will be offering 500,000 free cost loans of up to 61 days. (No fees, no hidden charges, no commission!).

Zenka gives free cost loans for first-time borrowers daily. However, they have decided to make this week even more special for first-time borrowers who will have more than one free credit.

In short, first-time borrowers will get the first, next, and subsequent loans for free until the end of Dec 2019.

It is valid so long as you join Zenka and become their customers within the specified week.

This offer applies to all first time borrowers who borrow within that period until the end of the year.

In other words, if you borrow Ksh 1,000 between 25th and 30th November you’ll only repay Ksh 1,000.

What if I’m already a Zenka customer? Well, to enjoy this great offer, you are only required to refer your friend/s and let them benefit from this fantastic offer.

But, your efforts won’t go empty-handed. Zenka Kenya will reward you with Ksh 200 for every new loan that your family/friends may take and repay.

Zenka Loan Registration

Registration with Zenka is quite easy as compared to other mobile loan apps, all they need from you is to fill their online application form with your basic biodata such as your first and last name, National ID.

Then, you have to answer a security question from the list of choices provided and lastly and more importantly, a 4-digit PIN. ( PIN YAKO SIRI YAKO 😉 )

To register with Zenka on an Android smartphone.

  1. Open the Google play store to download and install the Zenka loan app on your phone or click here to access Playstore directly.
  2. Open the app and select your loan amount and duration.
  3. Click on the “Apply for loan” menu button.
  4. On the next screen, click on the “Sign up” button.
  5. Here, enter your name and National ID number.
  6. Choose a security question and enter your answer.
  7. Provide your 4-digit PIN and then, click on the link shown to read the Terms and Conditions for the loan.
  8. Click on the “Agree and sign up” button.
  9. If successful,  you will receive an SMS with a 4-digit verification code.
  10. Enter the code and click “Done”.
  11. You’re now good to go and can proceed with the loan application.

To register for Zenka loan via USSD, dial the USSD Code *483101# and follow the system prompts.

How to apply for a loan on Zenka via USSD

  1. Dial *483101#
  2. Enter your user PIN and select “Apply for a loan” option.
  3. A notification will be displayed showing your loan limit.
  4. Select “Apply for Full Limit” or enter your desired loan amount.
  5. Select the loan repayment period, and you’re done.

If the loan application is successful upon verification, the loan amount will be dispatched straight to your M-Pesa account.

How to Repay Zenka Loan Via USSD

Here is how to repay the Zenka loan app.

  1. Dial the 483101# on your phone
  2. Enter your secret 4-digit PIN.
  3. Select the “Repay” menu option; your current loan balance will be displayed.
  4. follow the system user prompts to complete payment
  5. You will then receive an SMS notification, and your loan will be closed.

Other lending apps include;

  1. Branch loan app
  2. Stawi App – For business people.
  3. Timiza by Barclays
  4. Tala loan
  5. HF Whizz
  6. iPesa Loan App

Zenka Frequently Asked Questions

These are the frequently asked questions regarding Zenka Mobile loan app in Kenya;

What is Zenka?

Zenka mobile loan app is a personal loan platform that gives Kenyans more control over their money. Zenka offers personal loans to Kenyans through their mobile phone.

Where is Zenka located?

Zenka has offices in Nairobi, Kenya.

Is my data secure with Zenka?

According to Zenka, they use state-of-the-art encryption techniques to ensure data security. They say they never share customers data or sale to third parties, unless for specific reasons like reporting to authorized Credit Bureaus.

How can I get Zenka loans?

Zenka is available for download on Google Playstore for android users.

Which CRB does Zenka work with?

They work with Metropol, TransUnion, and CreditInfo.

How much can I borrow from Zenka?

You can borrow from KSh 500 to KSh 30,000.

What are Zenka’s repayment terms?

They offer loans with 61-day term payable in 2 instalments.

Does Zenka Charge any fee?

For the first loan, we do not charge any fee.
We charge commission fees starting from 12% for each next loan.


Raf'ael is an influencer on matters Kenya and digital. Living in Nairobi Kenya, he likes coffee when it is cold.

20 thoughts on “Zenka Loan App Download (2020 Update)”

  1. Hi I have tried using USSD but my request for a loan is not being processed what might be the problems, please I need your assistance.

  2. Have payed my loan 3weeks ago from zenka and when am trying to open again it show me sorry we can’t save you I stay chat with them and there Dailly customer plz I need your help

  3. I like to apply the loan from zenka and it is my first time to apply,will i qualify for the loan? Wait for your reply

  4. My zenka loan app isn’t opening.. Even after re.installing. what might be the issue even the log for new pass-word isn’t responding too

  5. The first time interest free loan is all well and good for both parties lender and borrower, lakini, 29% interest thereafter?? Too high, too punitive, too exploitative. Mimi inje.

  6. Comment:I neet to apply for a loan but the proplem is registration’.way do I not get registered.thanks looking forward for your positive response.


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