KASNEB Contacts: How to Contact KASNEB

Here are the KASNEB contacts. In this blog, we’ll show how to contact KASNEB in a fast and effective way just in case you’ve made purchases online and need some clarification.

You can contact KASNEB on different platforms, but which is the fastest way to reach them. Usually, when contacting KASNEB, it takes up to two days to get feedback.

However, there is a fast and more comfortable way to reach them and get your issue resolved. Let’s find out below, which method is the best.

You may also like KASNEB exam registration timetable and results.

KASNEB Contacts: How to Contact KASNEB

KASNEB came up with a unified system through which you can use to channel your compliments and complaints and also do any of the following;

Make general inquiries
Book an exam
You need to renew your registration
General information about fee payment
Student registration
Examination entry

You can contact KASNEB through the following platforms.

Through their contacts us webpage – This method requires you to answer a few questions and fill a form online.
Via their official Twitter handle KASNEB Official.
Their Facebook page. Just open their page and use the Message feature on the page.
Customer Care agents via the phone number: 020 2712640and 020 2712828.
Via Email- This is for official purposes and also for feature reference.

Related: How to access kasneb results online 2019 update

Here are some of KASNEB email addresses:

info@kasneb.or.ke – Use this email for general inquiries
Complaints@kasneb.or.ke – This is used for complaints purposes, I guess no one has time to read.

So, which is the best option among the 5? Well, it depends on your personality. If you’re the impatient type, I would strongly recommend you to call their customer care centre directly. But, I would also advise you to use the twitter handle.

The reason for this choice is that your message will be well understood because it’s short and precise to the point. i.e. What’s your problem? As compared to making a phone call.

You can also visit KASNEB counters at any of the below Huduma Centres if you don’t want to waste time with the digital method.