Are you looking for Tala Contacts? I will show you how to contact Tala Kenya, your favourite mobile app loan provider in Kenya.
In the era of mobile phones, everything in Kenya is more straightforward and straightforward. The power of almost everything lies in our hands (Literally), from hailing a cab on your phone to connecting with Family and friends to getting financial support. We can do all this on our mobile phones.
Well, Tala app is the best among the many money lending apps that have helped many Kenyans to sort out their financial challenges through a quick loan to Mpesa.
Tala Contacts
We are not all that Tech-savvy, and time after time, we encounter challenges while using these gadgets (Mobile Phone).
Sometimes, we want to get that personal support from Tala, and I know many Kenyans don’t know how to contact Tala. I researched and found different ways to communicate with the people behind Tala, Kenya.
First, you must know that Tala operates remotely, and the only way to contact them is through the internet and on your mobile phone. No, you cannot visit them as you do to your bank.
Tala administrators are only available on SMS, email, Social media, and the app.
Hot to Contact Tala
Allow me to break it down for you on how to contact Tala Kenya Loan providers. Here are tala contacts;
- SMS – If you need support or have questions, you can send an SMS to 21991 and highlight your issue. Kindly NOTE, SMS charges will apply. This number is the official tala customer care number.
- Tala Mobile App itself – When you are on the Tala App at the bottom, there is a View FAQs (Short for Frequently Asked Questions) or send us a message. Scroll to the bottom, and you will see the place asking you to contact them.
- Email – It is simple, open your email app and send an email to hellokenya@talamobile.com Tala customer care will sort you.
- Social Media – Tala Kenya has an active Social Media Presence; you can use Facebook to contact them. Just open their Facebook Page and use the Message feature on the Page. If you are on Twitter, follow Tala Kenya Loans on @tala_KE then send them a Direct Message.
It is that simple, if you have queries, or complains, use the above methods to contact Tala Kenya, and they will respond.
why cant you provide a mobile phone number or customer care official number to all customres,you are to hard to be reachrd for immediate help
my phone where TALA is downloaded and where all messages about my loan and payment details were erased. I sent email to Tala support on how to pay i got no answer
have paid my loan and would like my name to be cleared from CRB, please help.
Can you send my email that l have cleared my loan and cleared from crb
Please send me a Email that looks have paid the loan 0f tala
My phone has a tizen store not Google play how can i do with it?
When I try to enter my names and phone number am told my number is not registered and yet i have using mpesa for more than 5 years.what could be the problem
What do you mean by my account is linked to another account
I bought a new phone ,unfortunately my transaction account is blocked. because you only recognized the first phone. activate my account to repay to your loan. All the lines given on e-mail are not working
Can’t you be fair and remove my name from CRB
paid my loan using my id no.as account number instead of phone no.The mpesa message was received to have paid Tala mobile yet my account is not cleared and normally it takes seconds to clear loan account after payment.
kindly assist me with batch number regarding the loan I cleared last week which was overdue I need to clear with crb
I cleared all my dues last yr only to realize today that you have taken me to CRB NEGATIVELY WHY. The mobile Phone number I use to take loan with is 0743485316 my name is Joseph Nyakone Ogita
I got a new phone and can’t access my account.It is very frustrating because I want to pay back my loan.You also don’t have a number to be reached on.To make matters worse there is no location of your offices,how is one to be assisted for immediate help???
I have messed up in paying my loan in account number can the money be refunded plz
Same here I have also messed up with account after repaying it but my questions are being ignored just don’t know how to handle this
can loan repayment date be extended without roll over fees?
I have paid my loàñ and you are still insist me to pay my loan,why
i cleared my loan but am still on crb why?
Iam unable to access your loan because my pin has been blocked. Please reactivate the new pin you have just send me
I paid my loan on 23rd Jan 2019, yet I’m receiving messages every day from Tala and SKYWAVE (I guess it’s one of their debt collectors). Why not update your records?….pissed off.
Hi,, I had cleared my loan,, and requested again but it has not been processed up-to date
I’m using a hand set where someone else had installed the Tala app. I’ve tried to uninstall it and install it so that it can become my account but it’s impossible. My loan is already overdue. What do I do?
I have paid my loan using my other no. 0722779224 but it does not reflect please assist
You have approved my loan but yet to be processed please help it’s urgent
you never respond to emails or sms i have tried sending messages in vain and yet I’m stuck with my tala app.
Have have an issue with my loan payment I paid but forgot to put my account now . the loan has not reflected yet the Mpesa transaction went through to your account what should I do please help
I av pains my laon to the long phone no
I have paid tala loan bt no updates at all
I have cleared a loan of 31050 and you have not upgraded in the system or received any comfirmation, Pliz advice, want to take another loan. My acc/no is 0722654871, Thanks and waiting.
hello.my name is Eileen Matasi.kindly clear my name from CRB.Ipaid aloan of 4900.Thanks
Please how can I log in to my account with a phone that I bought from my friend.because it tells me that the phone is linked to another person. I have a clean account with you. please assist me.
Comment:have paid my loan on 13/2/2019 bt no batch number was sent to me to be cleared from CRB in fact it still shows that I have not paid in the Crb report.kindly have a look on this
I have got the same problem my friend I need your help how did they help you
Have been coperating well with tala but i am still listed with CRB. Kindly i would wish to be cleared. Thank you. My account number 0799665437
Have paid my loan using other line pliz assist
have been texting you the whole day about the problem on my account and no replies, where else can I get help coz its agent
I’ve applied for a loan but my I’d number as already registered to your system.Please I need your assistance.
i paid my lone yesterday but still asking me to paid more why
Comment
kindly clear name from the CRB. thank you
kindly clear my name from the CRB. thank you
I paid my loan but not yet improved me why?
I paid my
I paid my loan in full and am yet to get the confirmation message and batch number to clear myself with the CRB
Hi Tala i requested a loan of 5000 and paid a fee of 250 which is representing class C. But i didnt get a response. Pls help.
U have not been replying to my messages first u told me I had a loan of 2200 within a week u have sent a message to pay 3343 can u plz help me before u put me to crb
Hi Edith,
Kindly send an SMS stating your issue to 21991
I have sent like 20sms without any reply without any reply plus help
I have sent like 20sms without any reply
Try twitter https://twitter.com/tala_KE
i paid my loan bt till now have not received any message with refference number that will help me be cleared from CRB kindly help
are sorted dear and how long does it ,also have the same problem.
was your issue sorted and how does it take,i also have the same problem.
Paid my mpesa talk loan through mpesa code NCP9QPA1W5 but forgot to put my phone number I put tala as account namba my phone number is 0722395196 kindly urgently assist as am being threatened by so many messages of not paying on time and paying other over due charges
Kindy but urgently update my CRB record or send me the batch number to aid my clearance.Thanks in advance.
Kindly i repaid loan of 12,280 yesterday the 27th March 2019 and not received any notification. And the status is that i still owe you 12, 250 yet i have cleared. 0719431198. Kindly check on that
plese give me tala mobile No
I borrowed a loan from you sometimes back ,negotiated the repayment schedule unfortunately you have blacklisted me. should we re-negotiate again or what’s my fate now
Just bored been texting for help bt in vain can you please assist where possible
i payed my loan last week please clear me and send me batch no 0795859377
I paid my loan yesterday. No reply yet. What’s wrong with tala systems. Am just worried.
I cleared my loan yesterday but till now av not got any response. The app still indicates am in arrears. What’s happening to your system. Kindly assist.
Comment:i have paid loan but my name still exist At CRB why for sure and I paid on February?? please remove me and send a notification 0727384397
Please send batch numbers to my number 0716060765. I already cleared your loan
Kindly assist me with batch number to clear myself,I paid your loan in full yesterday.my number is 0712073021
Send me batch number 0712073021
Benson Karugu
Comment: cleared my loan but still in crb please clear my name
Comment:I like Tala but I would like to pay back the loan and apply for a nother , could you please allow m usee current device
My talla app has failed due to pin error what should I do
Comment:I have paid my loan and yet I’m receiving your frequent sms’s now and then.kindly update your systems.
help me you people reactivate my account i have a new phone and i canot acces tala services why and i have already paid 8880 and i have never been late
Comment:please how can i log in to my account with a phone that i bought from a friend because it tells me that the the phone number is link to another tala account.please assist me on this matter,my account number is 0712989762.i hope to hear from you again.
Comment:I have paid my loan in full please help me clear crb
I have cleared my debt but you havent upgrade it in the system for rezon i dont know
I cleared my Tala loan and applied for another which I paid on time.I applied for another one on 5th May 2019.On 6th when I confirmed from may bank I’m still listed on crb.please clear my name from crb.I need a development loan urgently.thanks0792148436
Comment:I have tried to access loan from 2017 yet u deny me loan mara oh the I’d is regesterestedy,so wat do u mean when you say so???
Comment:I need response 0719606318
I have an issue I made payment of a loan that was overdue ,so far no communication from your end,need to be cleared from CRB ,it’s a challenge reaching you pple,you need a customer care no. Urgently.I need urgent help from the bank
Comment:please don’t hurry to put my account 0741117242 on CRB, I will cleared for it is a must for me to Pay, Shephern Muhando, thank you.
Kindly when one has already cleared with your loan,why can’t you respond immediately with the batch no.
Kindly send me my batch no to be cleared up in the CRB.
0721461176
This no 0711947264 cleared a loan of 7,770 yesterday and so far no confirmation message what’s up
Comment:can i pay my loan using another number?
I have paid my tala loan please I need batch no .urgently 0725214273
I have paid my loan of ksh.6210.I requested for a batch number to remove my name from CRB but still no cmmunication.Why?
Send batch number to 0720448831
Comment:Can someone help me with TALA customer care contact number.
Comment:l have paid for a loan but still my account is locked what could be the problem
I have tried to tell you people to reset my account I want to pay my loan I have a new phone why are you making it difficult for me? I have sent you several messages but all in vain
I have fully cleared my loan .Remove my name from CRB .thanks
I will appreciate if you can quickly clear my name from CRB.I will continue being faithful forever.
I have fully paid my loan to my account number 0706379055.Remove my name from CRB.
Hey been trying to pay your loan but the app seems to be having an issue, kindly assist on an alternative. Thank you.
Hi I have overpaid you by 3300/- how will get back my money? 0704066632
I paid my tala loan and no reflection.why are you still demanding for payment?
Comment:I pay my loan of account 0729324665 yesterday BT I failed to enter my number as my account so the money went to tala account how will you assist me
I paid my overdue loan of 14904 and still am listed so kindly can I be given a batch number to help me be cleared from the crb my number is 0742186525
I have paid my loan now but no confirmation message ,,,I see my loan poping
Tala need an urgent telephone No for customers care..I paid my balance yesterday but still the balance is reading
Comment:connect my Phone to your Systems reason,whenever i apply loan its decline.
Hi Nancy, have you tried updating your phone or apps?
Comment:my device is linked to another person, help
Hi, If your phone is second hand and you know the previous owner, ask them to send Tala a message via email, SMS or Facebook via their DM confirming that they are the owner.
I paid my loan of4600 yesterday an havent recieved an notification or feedback my account no 0703960530
Comment:paid my loan yet still pending
0727384987
u guys I can’t understand this?? I paid 20000 almost 5times why’s guys.what does this mean??
Hi! Yesterday I paid a loan of ksh 6500 mpesa confirmed it has been transferred to tala but balance remain s which take has sent this morning. Please help!
Kindly update my CRB report since I cleared your loan on 03/07/2019.
I’d no.28102181
I’m requesting for an m-pesa loan of 10000.
I overpaid my loan with ksh.2912. Got so frustrated with their customer support that I decided to opt out of their services. I have written to them numerous times requesting my credit money but unfortunately all go unanswered. I’m trying to figure out how to sue them, any advice you offer will greatly help. So far I’m going to report the matter to consumer federation of kenya, perhaps there could be other cases reported as well.
If there are others like me, launch your case with cofec perhaps we can consolidate our resources and sue for our money. It’s just my thoughts, share yours maybe we could find a solution..
Hello ….i paid my tala loan but still listed with CRB…kindly update my CRB status and give me a batch number
0724207601
Comment:
cleared my tala loan of 4646 please sent me confirmation code,and remove me from crb 0702666820
thanks
Comment:Tala, i have cleared your loan kindly send me batch number to assist me to be cleared from crb, my number is 0723051002
Comment:I cleared up my loan kindly send me batch number to assist me clear from crb, my number is 0723051002
Comment:please don’t have it depts.0792158765please add me out.give me good credit score.
Cleared my loan but still on CRB
Comment:I paid my loan of 5123 and yet you have not cleared me for one month now ama mnirudishie pesa zangu. or I sue you in court for affecting my credit rates
I regret having delayed clearing my balance. Kindly accept my apologies n clear me from CRB. ….please send the batch number …have some emergency which can only be sorted by being cleared. Thanks
Have paid my loan before the due it was 60days,but have paid before that,interest still remain same
Hello tala,I clearest my loan of ksh.1242 on December last year but the amount still reflect in a system, please help I want to take a loan in Barclays
I borrowed 9000 later paid 2000 my balance still the same 9000
Hello am Omar I have paid 1300 remove my number in CRB
I have cleared my loan remove my name fro CRB pliz
Hi I cleared your loan now its 1 week ,still in crb.please give a banch no so that I clear
i cleared a loan and still listed for the past two years i need urgent clearance
Kindly i request patch number since the year 2018 yet sina deni ?
I CLEARED MY TALA LOAN OF KSH 8694 ON 25TH JUNE 2020.KINDLY SEND MY BATCH NUMBER TO 0718561446
I cleared my loan through this account 0723670376 but still in crb…..please update my account to show that I don’t have any dept please
I cleared my loan through this account 0723670376 but still in crb…..please update my account to show that I don’t have any dept please need a batch number
Comment:
Hello kindly help me update my crb record after I cleared my outstanding loan. phone number 0707404374
Hello is it possible you help me clear my crb record after clearing the out standing loan i had.
ID NO 27222106
Mobile No 0726117118
I have cleared my loan through 0722041935 but still in crb ..pliz update my account and clear me … thanks.
Hi kindly help me update my crb record.i have cleared my loan through 0723041935.
I have cleared my loan long time ago. Pliz confirm 0718180359
hello, someone used my phone to borrow a loan in february 2019 using his number as account number( 0725 323 044). please help on reaching out to him to pay the loan.
I need a loan of 50,000 but I don’t know whom to contact
Having paid my loan in total please update my crb report.
I cleared my loan on Saturday last week. But I have not received a confirmation message. Kindly confirm 0710282924
Why am I still in CRB? Yet I cleared my loan fully last week on Saturday 30/10/2020
This no 0723379900 cleared a loan of 30,940 yesterday and so far no confirmation message what’s up
I paid repaid my previous loan 24 hrs ago and it has not been updated
Please help
What’s wrong with your system?
It’s being saying ” your payment still processing” since yesterday.
Please help to clear my account.